Pack-outs · Contents storage

Contents Storage While Your Home Is Repaired

We pack, inventory and store your belongings while your home is repaired, then bring them back room by room.

  • Climate-controlled storage
  • 24/7 security cameras
  • Photo inventory of everything stored

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Between moves instead? See moving storage

How contents storage works

1

Pack-out

Our crew packs the affected rooms and labels every box by room.

2

Photo inventory

We photograph rooms and boxes and share the inventory with you and your adjuster.

3

Transport

Our own trucks and crews move everything to storage.

4

Storage

Contents stay in climate-controlled storage monitored by 24/7 security cameras.

5

Pack-back

When repairs are done, we deliver everything back.

6

Reset

Furniture and boxes go back to the right rooms.

Where your belongings are stored

Contents go to climate-controlled storage in the Nashville area, monitored by 24/7 security cameras. Climate control helps protect furniture, wood, electronics, photos and papers from heat and humidity during a long repair.

Keeping track of your things

Every box is labeled by room, and the photo inventory is shared digitally with you and your adjuster, so you know what was packed and where it belongs when it comes home.

How long can I store?

As long as the repairs take. Some jobs need a few weeks; larger rebuilds can take months. We keep your belongings until the home is ready, then schedule the pack-back with you.

Storage and your insurance claim

Storage is often part of the contents side of a claim, but coverage is your insurance company's decision. Our guide explains how a pack-out works with your insurance claim.

Storage between moves

Not a repair job? We also store belongings between homes. See moving and storage in Nashville.

For restoration contractors and adjusters

Restoration and mitigation companies use us for the contents side of their jobs, for overflow or for every job:

  • A Giga coordinator for each job.
  • We schedule around your crew and the homeowner.
  • We bill your company directly at agreed rates.

See how we work with partners on our pack-out company for restoration contractors page, or send a job through the pack-out claim form.

Contents storage questions

Where do my belongings go during repairs?

Into climate-controlled storage monitored by 24/7 security cameras in the Nashville area, moved on our own trucks by our own crews.

Is the storage climate-controlled?

Yes. Storage is climate-controlled and monitored by 24/7 security cameras.

How long can contents stay in storage?

As long as your repairs take, short- or long-term. We deliver everything back when the home is ready.

Is contents storage covered by insurance?

It depends on your policy. Storage is often part of a contents claim, but your insurance company decides, so ask your adjuster.

Do you deliver everything back and set it up?

Yes. The pack-back includes delivering everything and setting the rooms up again.

Can I store things between moves too?

Yes. See our moving and storage page.

More pack-out answers on our packout services page and our FAQ page.

Need a pack-out crew?

Call or text for the fastest response. We serve Nashville and Middle Tennessee.