Pack-outs · Water & flood damage
Water and Flood Damage Pack-Out in Nashville
We clear, document and store your belongings during water mitigation, then bring them back when repairs are done.
- Photo inventory of everything we pack
- Climate-controlled storage with 24/7 security cameras
- Pack-out hours: 8:30am–8pm
Restoration company? See partner services
Why belongings need to come out after water damage
Drying equipment, flooring removal and wall repairs all need open space. Furniture and boxes left in a wet room get in the way and can keep soaking up moisture.
Getting dry items out quickly protects them from further damage, and a clear record of what was removed makes the claim easier for you and your adjuster.
Common water losses we help with
Contents pack-outs follow all kinds of water damage, including:
Burst or frozen pipes
A pipe failure can soak a room, or a whole floor, in minutes.
Water heater and appliance leaks
Leaks from water heaters, washers, dishwashers and refrigerators.
Roof leaks
Storm damage that lets water into ceilings and upper rooms.
Flooding
Nashville sits on the Cumberland River, and flooding can affect homes in parts of the area.
What a water damage pack-out includes
One coordinator from pack-out to pack-back.
Fast removal
We pack and remove contents from the affected rooms so drying can start.
Room-by-room photo inventory
Photos of rooms and boxes, shared digitally with you and your adjuster.
Wet and dry items kept separate
Items that need cleaning are kept apart. Textiles go to a cleaning specialist.
Storage while the home dries
Contents stay in climate-controlled storage monitored by 24/7 security cameras.
Pack-back
When repairs are finished, we bring everything back and set the rooms up again.
First steps after a leak
Always follow your restoration company's instructions. These general steps help:
- Stop the water source if you can do it safely.
- Turn off power to wet areas if it is safe to do so.
- Photograph the damage before anything is moved.
- Call your insurance company and a water mitigation company.
- Move small valuables to a dry area if it is safe.
- Call or text (615) 258-6469 to schedule the contents pack-out.
Working with your mitigation company and adjuster
We coordinate with the drying and restoration company and share the photo inventory with your adjuster. Coverage is your insurance company's decision. Read how a pack-out works with your insurance claim, or see our full packout services.
For restoration contractors and adjusters
Restoration and mitigation companies use us for the contents side of their jobs, for overflow or for every job:
- A Giga coordinator for each job.
- We schedule around your crew and the homeowner.
- We bill your company directly at agreed rates.
See how we work with partners on our pack-out company for restoration contractors page, or send a job through the pack-out claim form.
Water damage pack-outs across Middle Tennessee
We are based at 505 Old Hickory Blvd in Bellevue and handle water damage pack-outs in Nashville (including Bellevue, Donelson, East Nashville, Green Hills and Antioch), Brentwood, Franklin, Murfreesboro, Hendersonville, Mt. Juliet, Lebanon, Gallatin, Spring Hill, Columbia and Clarksville. See every city we cover on our service area page.
Pack-out hours are 8:30am to 8pm. Call or text (615) 258-6469 and we'll tell you the soonest time we can get a crew there.
Water damage pack-out questions
Do I need a pack-out after water damage?
If drying or repairs need the room empty, or belongings are at risk from moisture, the contents are usually packed out and stored until the work is done.
Who moves furniture out during water mitigation?
Often a contents crew like ours, working alongside the mitigation company. We pack and remove the contents while they dry and repair the house.
How fast can you come after a leak?
Call or text (615) 258-6469 and we'll tell you the soonest time we can get a crew there. Pack-out hours are 8:30am to 8pm. Calling is faster than the form.
What happens to wet items?
Wet and dry items are kept separate. Your restoration company and adjuster decide what can be saved, and textiles go to a cleaning specialist.
Does insurance cover a water damage pack-out?
It is usually handled under the contents part of a homeowners claim, but coverage is your insurance company's decision. Check with your adjuster.
How long will my things be stored?
As long as the repairs take. Contents stay in climate-controlled storage monitored by 24/7 security cameras until the home is ready.
Do you work with my water mitigation company?
Yes. We coordinate with your mitigation or restoration company and share our photo inventory with your adjuster.
Do I need to be home?
Someone needs to let the crew in and point out what goes. After that, we can work while you focus on everything else.
More pack-out answers on our packout services page and our FAQ page.
Other services from Giga Moving
Need a pack-out crew?
Call or text for the fastest response. We serve Nashville and Middle Tennessee.